Looking for ways to navigate the healthcare system while managing day-to-day barriers in Broward County? Our Support Services help you stay connected to care by addressing non-clinical needs that impact your ability to follow through with treatment. Services include insurance assistance, housing referrals, case management, and transportation coordination. We help reduce common obstacles such as language access, coverage confusion, and missed appointments. Through community-focused support, we help you stay enrolled, engaged, and organized in your care journey.
Key Service Highlight:Support specialists guide you through services like Medicaid enrollment, referrals, and housing access to help you stay on track with your care.
Advantages of Support ServicesThese supportive resources make it easier to stay consistent with your treatment plan:
- Transportation coordination ensures you can attend medical appointments without hassle.
- Case managers connect you with housing or food resources to reduce outside stressors.
- Language support in English, Spanish, and Haitian Creole improves communication at every step.
- Insurance navigation helps you understand your benefits and avoid missed coverage opportunities.
- Assistance with appointments and medication pick-up keeps your care plan uninterrupted.
Our services include, but are not limited to:
Case Management & Care Coordination
Need help navigating your care plan in South Florida? Our case management and care coordination services connect you to the right providers, programs, and follow-up support without delays. Specialists track appointments, renewals, and referrals so you can stay focused on treatment and recovery. Services are offered in multiple languages and include in-person or virtual check-ins for greater access across Broward County.
Health Education, Preventative Education & Harm Reduction Programs
Looking to stay informed while reducing health risks? Our health education and harm reduction programs offer tools and workshops on safer practices, treatment adherence, and chronic condition management. Preventative education focuses on topics like HIV prevention, STI awareness, vaccine access, and strategies to reduce transmission within vulnerable communities. These sessions are available through group events, outreach efforts, and one-on-one consultations with trained health educators.
Sliding-Scale Fee Financial Counseling
Worried about how to pay for care in Broward County? Our sliding-scale fee financial counseling helps patients understand available payment options, including Medicaid, grant-funded services, and reduced rates for the uninsured. Counselors walk you through eligibility screening and documentation support so there are no delays in receiving treatment. This service helps reduce stress and ensures that cost does not prevent ongoing care.
Referrals to Housing
Need assistance finding safe and consistent housing while managing your health needs? We offer housing referrals that connect eligible individuals to shelters, transitional housing, and long-term placement programs in Broward County. This service supports patients at risk of housing instability by collaborating with local organizations that specialize in placement and case oversight. Referrals are available during clinical or support visits, including walk-ins.
Clinical Research
Interested in contributing to scientific studies while gaining access to new treatments? Our clinical research program offers participation in government-approved trials focused on HIV, Hepatitis C, substance use, and other high-impact health conditions. Eligible participants are guided through the process by trained staff, with bilingual support available throughout enrollment and follow-up. Most studies offer treatment access and compensation at no cost for qualified individuals.
Let’s Talk Healthcare Access Options
Contact our care team, verify program eligibility, or ask how we help remove barriers through access-first services available across Plantation and surrounding areas. We’re here to support your next step.